Shipping policy
Shipping Policy
Everything you need to know about our flat standard shipping rate, processing time, delivery timelines, and tracking.
Shipping Rates
We offer flat standard shipping at $10.99 per order.
There is no free-shipping threshold, no hidden shipping fees, and no additional shipping surprises at checkout.
Processing Time
All in-stock products are processed within 1–2 business days before shipment.
Custom or personalized orders may take a few extra days depending on design complexity.
U.S. Delivery Estimate
U.S. standard delivery usually takes 7–14 business days after processing.
All U.S. orders are shipped with tracking once dispatched.
Your Order’s Journey
Order Placed
After your order is placed, it enters our production queue. You will receive an order confirmation email right away.
Processing
Orders are processed within 1–2 business days before shipment. Custom or personalized orders may require additional processing time.
Dispatched
Once your package is handed to the carrier, a tracking link will be sent to your email.
Please allow 5–7 days for the carrier to scan your package into their system.
Delivered
U.S. standard delivery usually takes 7–14 business days after processing.
If your order is past the estimated delivery timeframe, please contact us and we will help investigate.
Estimated Delivery by Destination
We ship worldwide. Delivery times are estimates and may vary depending on local carrier conditions and customs clearance.
United States
Carriers: USPS / UPS / DHL
Estimated delivery time: 7–14 business days
Service: Tracked standard delivery
Europe / European Union
Carriers: Hermes / DHL / PostNL / Bpost / La Poste / Correos
Estimated delivery time: 15–20 business days
Service: Tracked standard delivery
Canada
Carrier: Canada Post
Estimated delivery time: 15–20 business days
Service: Tracked standard delivery
Australia
Carriers: UBI / Australia Post
Estimated delivery time: 15–20 business days
Service: Tracked standard delivery
Rest of World
Carriers: Yun / UPS / DHL International
Estimated delivery time: 10–20 business days
Service: Delivery time varies by region
Important Delivery Notes
Delivery times are estimates only and cannot be guaranteed.
Any delays that occur after your order is in transit are beyond our control.
A tracking link will be sent to your email once your order ships.
You can also track your order at 17track.net/en.
If your parcel has not arrived after 60 days, you are eligible for a full refund.
Incorrect Address
Please double-check your shipping address before placing your order.
If missing or incorrect shipping information is detected, we may contact you for an update. This may delay delivery.
We are not responsible for orders delivered to a wrong address provided by the customer.
Returned orders due to incorrect addresses will be donated to charity and will not be returned to our warehouse.
A re-shipping fee will be required to resend orders returned due to address errors.
Order Tracking
A confirmation email with a tracking link will be sent once your order ships.
Please allow 5–7 days for the carrier to scan your package into their system.
If tracking information is not available yet, the carrier may not have processed your parcel. Please check again in a day or two.
You can track your order at 17track.net/en or through the tracking link in your confirmation email.
If your order is past the estimated arrival date, please contact us and we will investigate immediately.
Order Modifications
Orders can be canceled or modified within 2 hours of being placed.
Personalized or custom orders may take a few extra days depending on design complexity.
If there is any problem or delay with your order, we will notify you by email as quickly as possible.
Email & Communication
Please use a valid email address at checkout and check it regularly.
All shipping updates, tracking links, and notifications are sent to the email address used for your order.
If we cannot reach you due to an incorrect email address, delivery delays may occur.
If redirecting your parcel through the carrier causes it to be lost, stolen, or damaged, we are not responsible.
For any shipping questions, please contact us at cs@legendifynow.com.